Thank you for shopping with Not Pat Studio. Below you’ll find details on how we handle shipping for all orders placed through our store.

Order Processing

• All orders are processed automatically once payment is confirmed.

• Products are printed and fulfilled by our trusted production partner, Gelato.

• Please allow 2–5 business days for production before your order is shipped.

Shipping Times & Costs

• Shipping costs and delivery times vary depending on your location and the product ordered.

• Gelato fulfills orders locally where possible, which helps reduce shipping time, costs, and environmental impact.

• Estimated delivery times are shown at checkout and usually range from 3–10 business days after production.

Shipping Locations

• We ship to most countries worldwide.

• If shipping is not available to your region, you will not be able to complete checkout.

Tracking Your Order

• Once your order has been shipped, you’ll receive a confirmation email with tracking details (where available).

Delays

• Please note that shipping times are estimates and may be affected by external factors (such as customs processing, carrier delays, or seasonal demand).

• We are not responsible for delays outside of our control.

Wrong Address / Undeliverable Orders

• Please double-check your shipping information at checkout.

• Orders returned due to an incorrect or incomplete address may require additional shipping fees to be resent.

Questions?

If you have any questions about shipping, feel free to contact us at hello@notpatstudio.co.uk